Best Practices in the Insurance Claim Process – How New Legislation Affects You Being Your Best! (W14)

Wednesday, January 31, 2024

11:15 AM – 1:00 PM East Coast USA Time

Location: Tarpon

Main Contact - Presenter(s)

Nikki-Ann Thomson, MBA, SCLA

Chief Risk Officer
Priderock Capital Partners, LLC

Co-Presenter(s)

Jennifer Ewers

Claim Manager
Heritage Insurance Company
William Peters, Jr.

Partner
Wicker Smith O'Hara McCoy & Ford
CR

Candice Rojas-Colucci

In the risk and insurance world, the claims professional plays a vital role. The entire point of insurance is to transfer the financial consequences of loss. Trained individuals who determine whether a loss is eligible for such financial transfer are needed. This is the job of the claims professional. This course provides a concise overview of the world of insurance claims. We will use somewhat interchangeably the terms adjuster, claims handler, and claims professional.