Dispute Resolution Hacks - Adjuster Edition (W15)

This course will discuss how adjusters who assist the carriers and those who assist the policyholders can both professionally and ethically maneuver from a seemingly impossible settlement landscape to a palatable resolution. Often times these resolutions happen during mediation but often times if adjusters are armed with the power and the knowledge, they could resolve the dispute. The panel, comprised of practitioners,  a highly sought after mediator, adjusters, and the director of claim litigation at a major insurance company are highly experienced in first party property insurance disputes and negotiations. This panel will interact with audience members (via interactive technology polling) to identify the common impediments  to claim resolutions and discuss solutions.  The panel will offer concrete tips and techniques for overcoming these hurdles and will consider catastrophic losses like Hurricane Ian.  Attendees will learn solid strategies to employ to encourage dispute resolution, insight on mediation and settlement negotiations. Dispute resolution is not easy but by understanding the claim details and all factors involved, resolutions can be reached. Attendees can also offer their own insights for successful resolutions before litigation, at the NOI stage, or during mediation.  This course will consider dispute resolution DFS mediation and court required mediation but will not address appraisal or arbitration.